FREQUENTLY ASKED QUESTIONS

We highly encourage online bookings through our website. This is the easiest way to secure a seat on our cruises. We accept all major credit cards. If you do walk up 30 minutes before a cruise, you can pay with card, check, or cash.

Please book a cruise online through out website. This is the best way to secure a seat on any of our cruises ahead of time. Please visit any of the tour pages for details and to purchase a ticket. We do offer walk ups at our office 30 minutes ahead of any of cruises, but cruises are not guaranteed to run unless 10 or more adults book in advance.

Yes.

Yes, there are two spacious restrooms.

No. However we serve hotdogs, popcorn, beverages, and snacks at fair prices.

YES, We are licensed to serve beer, wine, and mixed drinks. We have two two crew members certified in a  “Serve Safe Alcohol program.

Tipping is appreciated. It is expected on all passenger, tour, and cruise vessels.

We will automatically provide refunds on trips due to weather cancellations or if the 15-passenger minimum is not met. You will also receive notification by email of the cancellation, giving you an opportunity to rebook. If customer plans change, we will provide a gift certificate good for a future cruise.

On private cruises deposits are 100% refundable if Harbor Tours is notified in writing one month prior to booked event.

For public cruise refunds, you have the option of paying the boat minimum of $450 for either Tour #1 or #2, and then be refunded when additional adults book on that tour, if you want to guarantee the boat will run it.